The CitiDirect BE^® employs secure login processes to ensure that data is safe and accessible only to authorized users. 

In order to login to CitiDirect BE^® your Login ID is needed along with a Secure Password and/or a Safeword^TM Card that generates dynamic passwords, or a Digital Certificate.

You will need to choose one of the login methods below :

Challenge Response – Host 9: A SafewordTM card and Personal Identification Number (PIN) are required to login using Host 9. (Most CitiDirect clients use this login method) Multi-factor– Host 9 & Login ID: A SafewordTM card with Personal Identification Number (PIN), along with a password are required to login using Host 9. (*Primarily Singapore Clients and clients with Singapore accounts) SafewordTM Card - Host 2: A SafewordTM card and Personal Identification Number (PIN) are required to login using Host 2. Secure Password: A Login ID and password are required to login. Digital Certificate: You can login with a digital certificate only after you have downloaded a valid portal logon certificate into your Citi authorized Smartcard / USB Token.

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